Customer Support Technician

Department: Operations Location: Aberdeen, UK Job Description: Responsibilities Include: Serving as the first point of contact for customers seeking technical assistance over the phone or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers. Job Brief: We are looking for a…

ICT Information Security Engineer

Department: ICT Reporting To (position): ICT Manager Location: DKI Jakarta, Indonesia Job Description: This role supports all aspects of Petrolink Information Security function, reporting to the Information Security Lead. This position requires deep understanding of network security, risks, threats and prevention measures. The candidate will be expected to analyses vulnerabilities and threats and, coordinate responses.…

ICT Support Engineer

Department: ICT Reporting To (position): ICT Support Services Lead Location: DKI Jakarta, Indonesia Job Description: The person in this position will need to be quick to adapt to process change and will need to manage and support all types of end user devices and applications. This role is to manage software systems, communication systems, basic…

ICT Infrastructure Engineer

Department: ICT Reporting To (position): ICT Infrastructure Lead Location: DKI Jakarta, Indonesia Job Description: An Infrastructure Engineer is responsible for resolving escalated incidents, implementing approved changes, engineering and implementing complex projects, and for maintaining and overseeing the technology of Server, Storage, Network devices and backup infrastructure. Duties & Responsibilities Monitor, troubleshoot, and escalate problems affecting…