Department:

Information and Communication Technology (ICT)

Location:

Kochi, India

Reporting To:

ICT India Head / ICT Coordinator

Job Description:

Help Desk Specialist is responsible for maintaining excellent customer relationships, providing answers to customers’ questions and other needs related to technical support. He/she is required to respond to queries, runs diagnostic programs, isolates problem, installing Hardware and software applications and determines and implements solution.

The person needs to absorb and retain information quickly and present ideas in user-friendly manner.

You will be considered as the IT department’s front liner and need to ensure companies standards and ethics are maintained at the highest level.

Duties & Responsibilities:

Skills / Qualifications:

Preferred:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

Interested applicants fulfilling the above criteria, please send your resume to careers.india@petrolink.com (Please mention the Job Title in the subject line).