Customer Support Technician

Department: Operations Location: Aberdeen, UK Job Description: Responsibilities Include: Serving as the first point of contact for customers seeking technical assistance over the phone or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers. Job Brief: We are looking for a…

ICT Information Security – Lead

Department: ICT Reporting To (position): ICT Manager Location: DKI Jakarta, Indonesia Job Description: The ideal person is responsible for managing global ICT information security activities including reporting, assessing potential security violations, recommending, and implementing security best practices. As well as managing the overall Information Security Team. Duties & Responsibilities Liaises between team members and management.…

ICT Information Security Engineer

Department: ICT Reporting To (position): ICT Manager Location: DKI Jakarta, Indonesia Job Description: This role supports all aspects of Petrolink Information Security function, reporting to the Information Security Lead. This position requires deep understanding of network security, risks, threats and prevention measures. The candidate will be expected to analyses vulnerabilities and threats and, coordinate responses.…

ICT Infrastructure – Lead

Department: ICT Reporting To (position): ICT Manager Location: DKI Jakarta, Indonesia Job Description: The role is to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of Petrolink’s IT infrastructure to support both internal users and customers. This includes developing, configuring, maintaining, supporting and…

ICT Support Services Engineer

Department: ICT Reporting To (position): ICT Support Services Lead Location: DKI Jakarta, Indonesia Job Description: [IMPORTANT – This position could be working on-call] The person in this position will need to be quick to adapt to process change and will need to manage and support all types of end-user devices and applications. This role is…

ICT Support Services – Lead

Department: ICT Reporting To (position): ICT Manager Location: DKI Jakarta, Indonesia Job Description: ICT Support Services Lead coordinates and leads the team providing of all end user support services for both hardware and software to a global user base. The lead will be responsible for managing and monitoring a team of support engineers. Duties &…

ICT Infrastructure Engineer

Department: ICT Reporting To (position): ICT Infrastructure Lead Location: DKI Jakarta, Indonesia Job Description: An Infrastructure Engineer is responsible for resolving escalated incidents, implementing approved changes, engineering and implementing complex projects, and for maintaining and overseeing the technology of Server, Storage, Network devices and backup infrastructure. Duties & Responsibilities Monitor, troubleshoot, and escalate problems affecting…